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Terms of service and product warranty

* If customers place an order and use the service with Shippingusa2thai It will be deemed that the customer agrees and accepts the above agreement in all cases *

* If any dispute That does not meet the conditions of the company We reserve the right not to be responsible *

(Buy product insurance / Product claims Must have a sales slip showing the actual product value only) ** Buy insurance before export only **

Terms and Conditions of Service

1) Freight

  • The company is an international shipping company only. We do not have contact with the sales person (except: we press the product), the customer must contact the sales person. Or the shop itself If the product is not complete Or the person who sent the goods was wrong

  • We are a warehouse, re-losing all products ONLINE by leaving the post box. Combine products in one box sent to Thailand.

  • We do not offer check, inspection, TEST products for you. Customers have to check by yourself from the link, the pictures that we send on the day off of the flight.

  • We send a link of product images on the closing day of the flight one day via LINE @ personally.

  • We allow HOLD to wait for a maximum of 2 rounds of products. (Send immediately, flight 2) : Except NO-REPACK customers will not be able to HOLD. Send out that round immediately.

  • In case of products that may have natural problems such as melting, evaporation, etc. Including glass products that may cause breakage, we do not accept claims. Therefore requesting to notify the seller in a special case By packing the product tightly

  • The delivery time is according to the company's standard. Therefore, there may be a delay or earlier. Which we will try to meet the specified deadlines

  • In case of changing the delivery address in Thailand (Notify the company 1 week in advance before the product arrives in Thailand)

  • When the product arrives in Thailand We will weigh And inform the shipping cost * We reserve the right to deliver items to only customers who inform the transfer slip. Within the time limit If customers ignore Not informing the transfer slip And we keep the product for only 1 month from the date the product arrives in Thailand only * If overdue, stock fees will be charged at 200 baht per day *

Common problems in transportation

  • In the case of the name on the front of the box Does not match the membership code Interfere with the proof of order and Tracking Number that the store informed us to check in the drop zone.

  • Wholesaler by Including several customers sent as a single member: provide proof of purchase, Tracking Number to us separately.

  • Customers who want to let HOLD disturb the notice immediately upon receiving the LINK, close the flight round, if over the day we will not hold the stuff in time.

  • In the event that the delivery cannot be delivered to the consignee: In the event that the company is unable to deliver the product to the recipient, for example, there is no place specified by the sender to deliver or the recipient rejects the receipt of the product or cannot contact the recipient. And causing the product to bounce back to its origin Which caused the company to do another delivery Additional shipping charges The customer must be responsible for it.

  • Uncontrollable cases, such as a plane crash, the transportation system delivered by the United States does not reach the company , Product sent If there is no st name given to receive the product And things do not reach the warehouse The company reserves the right In not being responsible for any damages incurred

2) Product warranty

  • In case the customer buys insurance 40% of the product price The company will compensate for 100% of the cost of the product in all cases. (Buy product insurance / Product claims Must have a sales slip showing the actual product value only) ** Buy insurance before export only **

  • In case of not buying insurance In the event that the product is lost or has been seized by our staff, compensation for damages. 50% of the product cost price specified before every shipment, but not more than 5,000 baht per flight (product claim Must have a sales slip showing the actual value of the product only)

  • In case of not buying insurance Then there is the damage caused by 100% of the company's fault, compensate for the actual value of 100% of the product cost specified before every shipment, only if the warranty does not exceed 5,000 baht per flight (product claim Must have a sales slip showing the actual value of the product only)

  • In the event that the product cannot be delivered, it causes damage to the customer. Due to political events The company will try to help in the best possible way. If the product must be lost The company is responsible for one customer 5,000 baht per person or according to the agreement to compensate for the weight only.

  • Products not covered under the warranty Fragile goods / all kinds of liquid products such as products containing perfume, cosmetics, glass, glass, glass packaging Or all kinds of fragile materials

In the event that we will not be responsible for any damage

  • The recipient intentionally causes damage or loss of the merchandise. We will not be responsible for any damage incurred.

  • The damage caused by force majeure such as flood, storm, plane crash, airline delay, etc.

  • There is a damage from the package sent from the seller, causing damage to the product. We are not responsible for any damage incurred.

  • Prohibited or Illegal Products: In the event that any customer sends prohibited or illegal products. As a result, the company has problems in export or import. The customer is responsible for any fines or damages incurred.


Mr. Joy (America) / Khun Jip (Thailand) Line @: @ shippingusa2thai


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